Here at RLG, training and education are key pillars of successful claims handling. In an effort to assist our clients, we offer two methods of training.
The more formal training program is one where we come to you. Our team of attorneys will come and train your entire office on specially selected topics. In 2018 our training topics included classes in jurisdiction and how to handle EDD liens.
Our informal training program is one where you come to us. This is designed for small groups, typically a team of 5 or 6 adjusters and their supervisor. You pick the topic, come to our office in either Fullerton or Walnut Creek, and we engage in a more informal, personal training session, culminating in a freewheeling question and answer period.
Please contact Katie Russell at firstname.lastname@example.org, our Manager of Client Services, for more information or to request a training session.